RG Check Accreditation Prep
The Responsible Gambling Council's RG Check is a mandatory condition of entry for AGLC's regulated iGaming market and a renewable obligation for AGCO operators. We get you ready — and keep you ready.
What RG Check actually requires
RG Check evaluates operators against nine standards covering policy, employee training, support for at-risk players, advertising and promotion, game and venue features, assisted self-exclusion, access to information, customer service, and venue design. Forty-eight individual criteria sit beneath those standards, and each one demands documented evidence — not just a policy statement.
Assessors expect to see implementation, not aspiration. That means written policies, completed training records, signed-off process documentation, evidence of operational controls, and a culture review interview with senior leadership. The bar is meaningful, and the prep work is what separates a clean pass from a re-audit.
What we deliver
Gap analysis
Standard-by-standard, criterion-by-criterion review of your current state against RG Check requirements. Output: a written report with a remediation plan.
Policy authoring
Drafting and refinement of the policies RG Check requires — responsible gambling, advertising, self-exclusion, at-risk player intervention, employee conduct.
Training program
RG training curriculum, completion tracking, and refresher schedule meeting the assessor's expectations for both customer-facing and back-office staff.
Evidence binder
Organised, indexed documentation that maps directly to RG Check criteria — so the assessor finds what they need in the order they expect.
Mock assessment
A full dry-run with senior interviews and document review, surfacing the questions and gaps before the real assessor does.
Assessor liaison
Coordination through the assessment itself: scheduling, document delivery, response to follow-ups, and remediation guidance if conditions are issued.
Fixed scope. Defined deliverables. No partner-rate surprises.
Most engagements run 10 to 16 weeks for first-time accreditation, with a shorter cadence for annual re-accreditation. We scope the work, agree the artefacts, and price the engagement before we start. You know what you're paying for, and you keep the policies, training materials, and evidence binder when we're done.
Book a scoping callBook a 20-minute readiness call
Tell us about your operation. We'll walk through the gap between where you are and what AGLC, AGCO, or your launch province will require.